You got Questions?

You got Questions?

BOOKING & CONTRACTS

  • Once you're ready to move forward, we'll draft your contract and send it for review. Dates can be held for up to 48 hours before being released to other inquiries, and pricing/availability are subject to change until the contract is signed.

  • After you sign the contract, we'll send a deposit invoice via Toast for 25% of your estimated total. Your event is officially secured once that deposit is received. All deposits are non-refundable once paid.

  • The remaining balance is due the week of your event date, and can be paid via Toast.

  • Final payment may be split evenly across up to three credit cards.

GUEST COUNT

  • You can increase your headcount up to 14 days before the event, but you cannot decrease it. You'll be charged for whichever is higher: the number on your contract or your actual attendance. Increases are subject to review and may incur an additional surcharge.

  • Once inside the 14-day window, the contracted (or higher, actual) guest count stands — decreases won't reduce your bill.

MENU & PRICING OPTIONS

    • Dinner — Family-Style: A curated, chef-selected menu for the whole table — great for large groups, varied dietary needs, and smooth kitchen timing.

    • Brunch — Prix Fixe: A set menu built for consistent, efficient service.

  • Yes — a small number of guests ordering outside the set menu is typically manageable, and pre-orders can be arranged in advance to help the kitchen.

  • It highlights our favorite dishes, works well across dietary preferences, and keeps kitchen timing smooth. Dishes like fried or egg-based items can slow things down when everyone orders individually.

FEES, TAXES & CHARGES

    • 25% service charge (gratuity)

    • 9.25% California State Sales Tax

    • The service charge also applies to any additional purchases made during your event

CANCELLATIONS & CHANGES

  • Cancelling less than 7 days before your event forfeits 100% of your estimated total (including service charges and tax), whether or not it was pre-charged. All deposits are non-refundable regardless of when you cancel.

  • Yes — if a government-imposed travel ban or public gathering ban affects Palm Springs, you may reschedule your event within one year without penalty. All other cancellation terms still apply.

  • Your reservation is set to a specific start and end time, and we're not able to extend beyond it. Any changes to start/end times must be mutually agreed upon in advance.

RESERVATION TIMING

  • We don't take large-party reservations during those windows to avoid overwhelming the kitchen during peak dining rush. The offered times often work well, since the rush is tapering and our team can give your group full attention.

  • Lunch (Mon–Thu, 11am–3pm) is walk-in only and casual — grab a menu, order at the bar, and seat yourselves.

MISCELLANEOUS

  • Call Boozehounds directly at 760-656-0067.

This FAQ summarizes terms from the Boozehounds Palm Springs event contract and standard booking correspondence. In case of any discrepancy, the signed contract and its Terms and Conditions govern.